IT

Less loss. More security

IT challenges

- Maintaining outdated software

- Burdensome, frequent software updates

- Hosting, server storage and security issues

- More systems, more problems

- IT strategy off track

- Limited time for process development and audits

- Lack of user control

Opportunities with data

- Software recommendations (and use it yourself in IT)

- Simple Proof of Concept

- Secure, fast cloud hosting (Microsoft Azure)

- Efficient implementation framework

- Ongoing specialist support

- Collaboration with BI & EPM experts

- Smart, secure, faster software for users

With a data-driven sales strategy...

... your support team can succeed

How successful are your customers with your product? Want to track the impact of your customer support on loyalty? As part of the customer support team, your day is full of win-win opportunities. By successfully resolving your tickets, you and your team strengthen customer loyalty while helping your customers use their time effectively. With BI, you can analyze your closed cases, track customers, and continue delivering optimal, successful support.

... you can create a successful customer experience

Want to help your team meet its customer satisfaction goals? Use a BI solution in your support team. A single view (dashboard) shows the impact of waiting in a call queue, who resolves tickets most efficiently, and which channel has the highest incident volume.

... you can see the big picture

How does your work contribute to your customers' success? Track your performance and how it impacts your team's bottom line. Speak your customers' language by understanding their challenges, and watch loyalty grow.

Clear process for selecting a sales solution

Et diagram over et computersystem med en computerskærm og forskellige ikoner.

Our solutions deliver results here

SEE OUR INDUSTRY SOLUTIONS

Better use of IT means:

More opportunity for strategic IT work

Greater influence over the digital

transformation of the business

Greater control over users

Increased security

Better data process management

“A professional, structured project management model. Accobat provides an action list with follow-up. They have experienced specialists at all levels, both business and technical. Great, fast support”

Jens Erik Møller,

IT Project Manager, Fertin Pharma

Value-adding tools for BI and EPM

Power BI can connect directly to Sales and Marketing data sources or your own data warehouse. And reporting has never been easier.

TARGIT Decision Suite includes a preconfigured Sales cube that instantly gives you insight into your pipeline and team performance.

Jedox gives you an overview of sales performance and makes it easy to update sales estimates flexibly. This quickly and easily creates a 360-degree view of your customers.

Prophix provides you with a workflow-supported planning process. This gives you a better overview of sales performance, combined with the flexibility to reflect internal and external changes.